The Nineties have been blamed for the serious decline in office manners – it was a time when the “me” generations held sway. Indeed, the general lack of regard for others has reached such a level that many companies have become worried that it is affecting work performance and are consequently sending employees off on manners training courses.
- Turning up late for meetings and then not keeping to the agenda.
- Leaving communal rooms untidy.
- Never offering to get colleagues a coffee/tea/glass of water.
- Borrowing pens and other equipment and not returning them.
- Not saying please or thank you.
- Trying to talk to someone who’s on the phone.
- Sitting on someone’s desk.
- Not returning phone calls.
- Leaving the photocopier/fax machine out of paper and/or set to reduction and multiple copies.
- Not greeting colleagues in the morning.
- Shouting across the office.
- Not holding the door/lift open for others.
- Reading over other people’s shoulders while they are working.
- Sexist/racist remarks or behavior.
POINT TO PONDER
“Good breeding consists in concealing how much we think of ourselves and how little we think of other persons”
Mark Twain – US Writer
Sumber Arkib: Buletin Usahawan Nasional Bilangan 2
